FAQs

1. What services do Allied Admin Partners offer?

At Allied Admin Partners, we specialise in providing virtual assistant services for Allied Health professionals, including NDIS providers. Our services include:

• NDIS compliance support

• Client intake and database management

• Billing and invoicing

• Service agreement preparation

• Email management

• General administration tasks

We also offer affordable membership plans that provide access to a vast resource library, including templates and guides tailored to the Allied Health industry.

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2. How can your services help my Allied Health business?

We streamline your administrative processes, allowing you to focus on providing quality care to your clients. Our team of experienced virtual assistants helps you with essential tasks such as client invoicing, documentation, and managing compliance with NDIS requirements. Whether you need help with daily admin or ongoing support to improve efficiency, Allied Admin Partners is here to assist.

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3. What is included in the Allied Admin Partners Membership?

Our membership plans provide access to an extensive library of resources, including:

• Templates for NDIS compliance

• Client intake forms

• Business process documentation

• Guides for streamlining administrative tasks

• Regular updates and new content relevant to Allied Health professionals

We continuously update our resources to ensure that our members have access to the most up-to-date tools and information.

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4. Do I need to be an NDIS-registered provider to use your services?

No, you don’t need to be an NDIS-registered provider to use our services. We work with both registered and non-registered Allied Health professionals. However, if you are NDIS-registered, we offer specialised services to help you stay compliant with NDIS guidelines, such as managing audits, preparing service agreements, and ensuring accurate billing.

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5. How does your virtual assistant service work?

When you engage with Allied Admin Partners, we assign you a dedicated virtual assistant who specialises in the needs of Allied Health professionals. After an initial consultation to understand your business requirements, we provide tailored support in areas such as client intake, document management, invoicing, and more. You can scale our services up or down depending on your needs.

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6. What makes Allied Admin Partners different from other virtual assistant services?

Our team has over 25 years of experience in Allied Health administration, including expertise in the NDIS system. We understand the unique requirements of health professionals and the challenges that come with running a practice while meeting compliance standards. Our service is tailored specifically to your industry, ensuring you get support that is relevant and effective. Plus, our affordable membership plans give you access to invaluable resources to further streamline your practice.

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7. How can I sign up for a membership plan?

Signing up for a membership is easy. Simply visit our Membership page and choose the plan that best suits your needs. You can complete the sign-up process online, and once your membership is confirmed, you’ll have instant access to our full library of resources and ongoing updates.

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8. Is there a contract for your virtual assistant services?

We offer flexible options depending on your business needs. You can engage our virtual assistant services on an hourly, weekly, or monthly basis, and there’s no long-term contract required unless you prefer one. This means you can scale up or down as needed, without any lock-in commitments.

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9. What industries or providers do you work with?

We primarily work with Allied Health professionals, including:

• Physiotherapists

• Occupational therapists

• Speech pathologists

• Psychologists

• Audiologists

• NDIS providers

• Dietitians and nutritionists

If you’re an Allied Health professional or working within the NDIS framework, we can help streamline your administrative processes and support compliance.

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10. What are the benefits of using a virtual assistant for Allied Health providers?

By outsourcing your administrative tasks to a virtual assistant, you can:

• Free up valuable time to focus on client care

• Ensure timely invoicing and payment management

• Improve compliance with NDIS and other health regulations

• Reduce operational costs by not hiring full-time staff

• Get access to specialist knowledge in NDIS processes and Allied Health administration​

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11. How do you ensure client confidentiality and data security?

We understand the importance of maintaining confidentiality in the healthcare industry. Allied Admin Partners follows strict data security protocols, ensuring that all sensitive information is stored and handled in compliance with Australian privacy laws and healthcare regulations. Our virtual assistants are trained in maintaining confidentiality and working with patient data securely.

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12. How do I get started with Allied Admin Partners?

Getting started is simple. You can either sign up for a membership online or book a free consultation with our team to discuss how we can support your business. Visit our Contact page to schedule your consultation or email us at info@alliedadminpartners.com.au.

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13. What is your cancellation policy?

For our virtual assistant services, we require a minimum of 14 days notice for cancellations of contracts of service. For memberships, you can cancel your plan at any time, and your membership will remain active until the end of the billing cycle.